Privacy Policy

We value your trust and take the protection of your personal data very seriously. This Privacy Policy explains which personal data we process, for what purposes, and on which legal basis, in compliance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

1. Controller and Contact

The controller responsible for the processing of personal data on this website is:

TELENORMA Holding AG
Johannes-Brahms-Str. 4
72461 Albstadt, Germany
E-Mail: datenschutz@telenorma.ag

You can contact our Group Data Protection Officer at the above address with the addition “Data Protection Officer” or by e-mail.

2. Anonymous Data Collection

When you visit our website, our web servers automatically store information of a general nature, such as:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • IP address (shortened/anonymised where applicable)
  • Date and time of access

This information is processed on the basis of Art. 6 (1) lit. f GDPR (legitimate interest) in order to ensure website stability and security. The data cannot be attributed to specific persons and is evaluated only in anonymised form for statistical purposes.

3. Collection and Processing of Personal Data

We only collect personal data if you provide it voluntarily (e.g. through contact forms, registrations, or inquiries). The processing is carried out:

  • for the performance of a contract or pre-contractual measures (Art. 6 (1) lit. b GDPR),
  • based on your consent (Art. 6 (1) lit. a GDPR), or
  • where required by law (Art. 6 (1) lit. c GDPR).

If consent is the legal basis, you can withdraw it at any time with effect for the future.

4. Use and Disclosure of Personal Data

Your personal data will only be used for the purpose for which it was collected and will not be transferred to third parties without your consent, except where this is legally required or permitted.

Within the TELENORMA Group, data may be used for advertising, market, and opinion research purposes, provided you have given your consent. No data will be sold, rented, or otherwise disclosed to third parties.

5. Cookies and Consent Management

Our website uses cookies to make your visit more user-friendly and efficient. Cookies are stored on the basis of Art. 6 (1) lit. a GDPR (consent) or, where technically necessary, Art. 6 (1) lit. f GDPR (legitimate interest).

You can withdraw or adjust your cookie consent at any time through the consent management tool implemented on this website. You can also prevent the storage of cookies in your browser settings.

6. Use of Google Services

a) Google Web Fonts

For uniform font display, this site uses Google Web Fonts. When a page is opened, your browser loads the required fonts into the browser cache. Further information: Google Fonts FAQ and Google Privacy Policy.

b) Google Analytics

This website uses Google Analytics, provided by Google Ireland Ltd., to analyse usage. Data may be transferred to the USA. Processing is based on Art. 6 (1) lit. a GDPR (consent). IP addresses are anonymised. You can withdraw consent at any time or prevent data collection by installing the browser add-on: http://tools.google.com/dlpage/gaoptout?hl=en.

c) Google Ads Remarketing

This website uses Google Ads Remarketing (“similar audiences”) to display interest-based advertising. This requires cookies and may include transfers to the USA. Processing is based on Art. 6 (1) lit. a GDPR (consent). You can deactivate personalised advertising in your Google account settings.

Note on third-country transfers: If data is transferred to the USA, this is carried out under the EU Standard Contractual Clauses (SCCs) as safeguards.

7. Security

We apply state-of-the-art technical and organisational measures to protect your personal data against manipulation, loss, destruction, or unauthorised access.

8. Your Rights as a Data Subject

You have the following rights under the GDPR:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7 (3) GDPR)

You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR), for example with the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg.

9. Updates

We may update this Privacy Policy from time to time to reflect changes in law or technology. The current version can always be accessed on this website.